LION
Katherine Stephens has extensive experience in customer service and program management, currently serving as the Senior Director of Customer Sales and Service Support at LION since September 2010. In this role, Katherine oversees customer service operations, driving organizational change to enhance service quality and streamline processes. Previously, Katherine held the position of Customer Service Manager and Coordinator, where responsibilities included partnering with internal departments to develop IT solutions and managing program specifications for specialized customer needs. Prior to LION, Katherine worked at G&K Services from July 2002 to September 2010 as a Program Manager, focusing on maintaining positive relationships and communication with both internal and external stakeholders.
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LION
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LION is always ready to make sure you're ready for what's next. We have a legacy and ongoing vision of introducing new products and services — designed to ensure the health, safety and performance of the first responders and military personnel who serve our communities and our country. LION PERSONAL PROTECTIVE EQUIPMENT (PPE) Our game-changing PPE innovations are designed to best prepare firefighters, EMS teams and law enforcement officers for the dangers and hazards they encounter on the emergency calls. Our first responder garments also include high-performance CBRN ensembles, rescue wear and uniforms (include our Elbeco non-certified uniforms). Additionally our LION TotalCare® maintenance programs help to extend PPE wear life and safety performance, LION FIRE TRAINING Our state-of-the-art fire training tools and custom training facilities provide the global workforce and first responders with realistic, repeatable training scenarios, keeping them prepared for the potential live-fire dangers they face on the job. LION MILITARY LOGISTICS Paradigm-shifting supply chain and logistics programs from our LVI division help keep equip our warfighters for the rigors of training and the challenges of battle. Always keeping first responders ready for action....before, during and after.