Liveops
Tom Glaser currently serves as the Information Security Officer at Liveops, Inc., a virtual contact center, and has held various leadership roles in information security across prominent organizations. Previously, Tom was the Information Security Team Lead at RSI Security and the Chief Information Security Officer at EXOS, where significant achievements included implementing a best-in-class technology risk management framework. Tom's career also includes positions at Coalfire, Trustwave, TEK Systems, Crowe Horwath International, IBM, Charles Schwab, and military service in the US Army. Tom holds a Master of Science in Information Security from DePaul University, along with technical certifications in UNIX System Administration and C Language Programming.
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Liveops
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Liveops is a recognized pioneer in the gig economy, cloud-based contact center & customer service solutions including work-at-home agents.