LiveVox
Feroz Shivapur is a highly experienced technology professional with a robust background in security operations and IT management. Currently serving as the Sr. Security Operations Manager at LiveVox since October 2020, Feroz also works as an Information Technology Management Consultant at Amared LLC since 2017. Past roles include Technical Director at Connected Care Health Services and various consulting positions at UC Davis Health and Deloitte Consulting. Feroz has held managerial and architectural roles at UCLA Health System and Sansum Clinic, along with a long tenure as Lead Engineer at Kaiser Foundation Health Plan. Feroz holds a Bachelor of Engineering in Computer Science and Engineering from Karnatak University, earned between 1989 and 1992.
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LiveVox
Livevox cloud-based contact center solutions leverage multiple channels to combine voice, text and email and meet the consumer on their channel of choice.