Seth Souza

Seth Souza is a seasoned IT professional with extensive experience in customer support and technical assistance. Currently serving as a Premier Support Engineer at LogicMonitor since November 2017, Seth specializes in troubleshooting and setting up LM SAAP monitoring through support chat and Zoom sessions. Previous roles include IT Support Specialist at Kforce Inc. and Sr. Consultant at Booz Allen Hamilton, where Seth provided support for critical DoD events. Additional experience encompasses desktop support for the Navy/Marine network and managing enterprise service desk operations at Information Innovators Inc. Early career highlights include help desk support at First Hawaiian Bank and sales specialist duties at Best Buy. Seth possesses a solid educational background from Hawaiian Mission Academy.