Tessa Thorburn

Tessa Thorburn is an experienced professional in customer success and revenue strategy, currently serving as the Head of Customer Success at Loom since May 2020. Previous roles include Manager of Customer Success and CS Strategic Programs at Loom, Advisor at Wipeys, and Manager of Global Solutions at SalesLoft. Tessa has also held the position of VP of Revenue & Strategy at Bext360 and worked as a Solutions Consultant and Implementation Consultant at Xactly Corp. Tessa's expertise includes collaborating with C-level executives, building compensation plans, training clients on SaaS implementations, and conducting product testing. Tessa holds a Bachelor of Science in Business Administration with a focus on Finance from the University of Oregon and has studied at Universidad de Sevilla.