Loreal Brown

Senior Customer Service Advisor at LRQA

Loreal Brown serves as a Senior Customer Service Advisor at LRQA since July 2022, delivering specialized relationship management support to enhance customer experiences throughout the certification process. Concurrently, Loreal owns and operates Prim N Prissy, a boutique that involves website development, social media marketing, vendor relations, and financial management. Previous roles include Customer Solutions Agent at PayPal and Billing Administrator at Hostgator.com, showcasing expertise in problem diagnosis, billing support, and customer interaction. Additionally, experience in insurance and benefit advisory roles was gained through positions at Colonial Life, Mercer, Extend Health, and Aon Hewitt. Loreal's educational background includes an Associate of Science in Biology from Houston Community College.

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LRQA

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By bringing together unrivalled expertise in certification, brand assurance, food safety, cybersecurity, inspection and training, we’ve become a leading global assurance provider. We’re proud of our heritage, but it’s who we are today that really matters, because that’s what shapes how we partner with our clients tomorrow. By combining strong values, decades of experience in risk management and mitigation and a keen focus on the future, we’re here to support our clients as they build safer, more secure, more sustainable businesses. From independent auditing, certification and training; to technical advisory services; to real-time assurance technology; to data-driven supply chain transformation, our innovative end-to-end solutions help our clients negotiate a rapidly changing risk landscape – making sure they’re shaping their own future, rather than letting it shape them.