Susana Dias

Senior Client Operations Advisor at LRQA

Susana Dias is a seasoned professional with extensive experience in client operations and management. Currently serving as a Senior Client Operations Advisor at LRQA since September 2021, Susana also co-manages Arado Azul, a transportation company focused on transfers and tours across Portugal, which was established in June 2018. Prior to these roles, Susana was a Team Manager for the Booking.com TBU project at Majorel Portugal and worked as a German Customer Service Specialist. Susana's career includes significant positions at MANI Indústrias Plásticas, where responsibilities encompassed administration, purchasing, and client management, as well as previous roles at Bentler Automotive, Euronadel Lda, and Hoechst Portuguesa, where Susana developed skills in secretarial duties and technical translations. Educationally, Susana holds a Bachelor's degree in Administrative Management from the Câmara de Comércio e Indústria Luso-Alemã and has a multilingual background, having completed primary and secondary education in Germany.

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LRQA

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By bringing together unrivalled expertise in certification, brand assurance, food safety, cybersecurity, inspection and training, we’ve become a leading global assurance provider. We’re proud of our heritage, but it’s who we are today that really matters, because that’s what shapes how we partner with our clients tomorrow. By combining strong values, decades of experience in risk management and mitigation and a keen focus on the future, we’re here to support our clients as they build safer, more secure, more sustainable businesses. From independent auditing, certification and training; to technical advisory services; to real-time assurance technology; to data-driven supply chain transformation, our innovative end-to-end solutions help our clients negotiate a rapidly changing risk landscape – making sure they’re shaping their own future, rather than letting it shape them.