Jessica Yen

Head Of Customer Success at Lumafield

Jessica Yen is a seasoned professional currently serving as Head of Customer Success at Lumafield since May 2025. Prior to this role, Jessica held the position of VP of Customer Success at Micropsi Industries from July 2024 to April 2025 and led the Customer Team at Tulip Interfaces from January 2020 to July 2024, focusing on global customer success and adoption management. Jessica's earlier experience includes roles as Engagement Manager and Associate in Operations Practice at McKinsey & Company, and various positions at GE Aviation, including Materials Leader and Manufacturing Quality Engineer. Jessica began the career with internships at GE Aviation and VACCO Industries. Jessica holds an MBA with double concentrations in Marketing and Operations from The Wharton School and a Bachelor of Science in Aerospace Engineering from Boston University.

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Lumafield

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Lumafield is here to make it possible for humanity to solve our hardest problems as quickly as possible. Lumafield has developed the world's first accessible X-Ray CT scanner for engineers. Lumafield’s easy-to-use scanner and cloud-based software give engineers the ability to see their work clearly, inside and out, at an extremely affordable price.