Romy Seifert

Customer Success Manager (enterprise) at Luware

Romy Seifert is currently working as a Customer Success Manager (Enterprise) at Luware. Prior to this, Romy was a Customer Success Manager DACH at Avrios International AG and a Sales Business Development at Joineer AG. Romy has a background in branding and office management, previously working as a Branding Lead EMEA at Lee Hecht Harrison and an Office Manager at a different company. Romy also has experience in customer service, having worked as a Customer Service Associate at Regus and as a Conference Event Coordinator at Hilton. Romy holds a Bachelor of Science degree in Wirtschaftspsychologie from Kalaidos Fachhochschule Schweiz.

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Zürich, Switzerland

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Luware

Luware develops customer service solutions that enable organizations to communicate more effectively. Fully leveraging the Microsoft technology stack, Luware Nimbus, Luware's Contact Center as a Service solution, adds the contact center and intelligent task routing functionality you need to effectively manage customer inquiries in Microsoft Teams. Luware Recording extends the offering with a fully managed cloud recording solution that enables organizations to take full advantage of these modern communication channels while remaining compliant.