LVMH
Juan Carlos Peñaranda is an accomplished leader in clienteling and retail performance, currently serving as Group Head of Clienteling and Group Senior Clienteling Product & Performance Manager at LVMH since January 2022. With extensive experience in optimizing customer engagement and sales performance, Juan Carlos has previously held positions such as Worldwide Retail Performance Manager at Saint Laurent and Customer Experience & Trade Marketing Manager at L'Oréal. Peñaranda has a strong educational background with degrees from IE Business School, Università Bocconi, emlyon business school, INSA Lyon, and Universidad Industrial de Santander, specializing in luxury management, fashion, and industrial engineering. Their career reflects a commitment to enhancing customer experiences across various sectors, driving performance improvement initiatives, and leveraging data-driven strategies to achieve business objectives.
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LVMH
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A family group founded in 1987 and headed by Chairman and CEO Bernard Arnault, LVMH is now home to 75 iconic Maisons, which embody a distinctive art de vivre blending heritage and modernity. With reported sales of 44.7 billion euros in 2020 and 5003 stores around the world, we are the only group present in all major sectors of the luxury industry: Wines & Spirits, Fashion & Leather Goods, Perfumes & Cosmetics, Watches & Jewelry, Selective Distribution.