Joyce W.

Joyce W. serves as the Director of Revenue at 文華東方酒店集團 since March 2023, bringing extensive expertise in revenue management gained from previous roles, including Assistant Vice President of Revenue Management at Genting Hong Kong Limited and Head of Revenue Management at Mandarin Oriental Hotel Group. With a career spanning over two decades, Joyce has successfully led diverse teams in pricing strategies, business analysis, and inventory management across multiple properties. Educational credentials include a Master of Arts in Consultancy from Middlesex University and numerous certifications from esteemed institutions such as Cornell University, focusing on hospitality management and personal development strategies.