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Shawn O'Neill

Business Intelligence Operations Analytics at Mapfre

Shawn O'Neill is an experienced professional in the insurance industry, currently serving as a Material Damage Supervisor at MAPFRE since October 2014. In this role, Shawn is responsible for data analytics within the Material Damage Department, focusing on productivity, benchmark performance, customer service levels, and appraisal channel distribution. Prior experience includes significant roles such as Regional Supervisor for Casualty Claims at Amercan Commerce Insurance Company, Senior Casualty Supervisor and Casualty Claims Field Investigator at Commerce Insurance, and Claims Adjuster positions at John Hancock PC and Allstate Insurance. Shawn has been a member of Chelmsford Toastmasters since 1999 and holds a Bachelor of Science degree in Finance from Bentley University, completed in 1989.

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Mapfre

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Mapfre SA is a Spain-based company engaged in the insurance sector. The Company's activities are divided into four business units: Insurance, Assistance, Reinsurance and Global Risks. The Insurance line offers insurance policies, including life, accident, health, property and casualty and automotive insurance, among others. The Assistance line focuses on developing assistance services for insurance products, including road and travel assistance. The Reinsurance line is responsible for reinsurance activities. The Global Risks line offers integrated insurance services, such as risk prevention and protection, audit and control, for business customers. In addition, the Company is active in the management of pension funds, retirement plans and investment funds, as well as the provision of healthcare services in Spain. The Company operates in Europe, Africa, Asia and the Americas. It is a parent of the Mapfre Group.


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Headquarters

Majadahonda, Spain

Employees

10,000+

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