Mattel
Patti B. currently serves as Vice President of Global Consumer Services at Mattel, Inc., having begun this role in June 2021, and previously held various positions at the company, including Senior Director and Project Manager. With extensive experience in customer service management, Patti's career includes significant roles such as AVP of Global Product Support at Cornerstone OnDemand and Vice President of Customer Support at ESW Capital. In prior positions at CEVA Logistics, responsibilities included Vice President of Operations focused on customer experience strategy and Vice President of Customs Brokerage Operations, where operational enhancements were implemented while managing substantial budgets. Additional experience encompasses leadership roles in customer care at Green Dot Corporation, Disney, and EarthLink. Patti holds a BA in English from Southwest Minnesota State University.
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Mattel
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Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. They create innovative products and experiences that inspire, entertain and develop children through play. They engage consumers through their portfolio of iconic brands, including Barbie®, Hot Wheels®, Fisher-Price®, American Girl®, Thomas & Friends®, UNO® and MEGA®, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Their offerings include film and television content, gaming, music and live events. They operate in 35 locations and their products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.