Maxis
Danesh Kumar Kanason possesses extensive experience in network operations and service management, currently serving as the Network Operations & Service Manager and Head of Enterprise Technical Helpdesk at Maxis since December 1996. In this role, Danesh has successfully led a technical support team, optimized processes, maintained strong customer relationships, managed budgets, and enhanced team training to improve technical and customer service skills. Previous roles include overseeing service performance operations management and service incident management, focusing on KPI reporting, performance SLAs, and incident resolution. Prior to Maxis, Danesh worked as a Senior Engineer at Motorola Solutions from February 1994 to November 1996. Danesh holds a Bachelor's degree in Information Technology from Asia Pacific University of Technology and Innovation (APU / APIIT).
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Maxis
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Maxis Berhad is a Malaysia-based investment holding company, which manages Maxis Group operating in the telecommunications industry. The Group is principally engaged in the provision of telecommunications and digital services, as well as the sale of devices. Its major business activities include the supply of mobile prepaid and postpaid services, fixed line services, as well as provision of network facilities, other converged telecommunications, digital and related services, such as fixed wireless Internet broadband services. Maxis Berhad's subsidiaries include Advanced Wireless Technologies Sdn. Bhd., a provider of wireless multimedia services; Maxis Broadband Sdn. Bhd., an operator of a national public switched network and a provider of Internet services and applications, and Maxis Mobile Sdn. Bhd., an operator of mobile telecommunications for niche projects.