Medallia
Tom Hanna is a seasoned professional with extensive experience in technical program management, data analysis, and project management across multiple industries. Currently serving as a Technical Program Manager at Medallia, Tom manages employee listening and experience programs for large clients while overseeing a team of analysts. Previous roles include Business Insights Engineer at Spreetail, focusing on data reporting solutions, and Data Strategist at Perceptyx, where Tom provided prototypes and strategies for data utilization within People Analytics Teams. Notable experience also includes positions at IBM, where Tom managed analytics project implementations, and Red Strike Inc., where Tom contributed to technical processes in a hands-on capacity. Tom holds a Bachelor's Degree in Political Science from Nebraska Wesleyan University.
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Medallia
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Over a thousand of the world’s leading brands trust Medallia Experience Cloud™, a software-as-a-service (SaaS) platform, to win through customer experience. Through their platform they capture feedback everywhere their customers are, understand it in real-time, and deliver insights and action across their organization. This empowers organizations and their employees to embed the pulse of the customer into their daily decisions. Through Medallia Experience Cloud, companies can create more loyal customers, grow faster, reduce costs and improve corporate culture.