Wendy Pieterse

Wendy Pieterse serves as the Commercial Team Leader at Mercury NZ since March 2017, overseeing a team of six in commercial collections while fostering an open communication culture and monitoring team performance. Wendy possesses extensive expertise in credit and collections processes, having managed large teams and actively contributed to debt reduction and risk minimization in previous roles including Commercial Payment Solution Lead and Senior Payment Solutions Specialist. Prior experience encompasses roles in accounts management and additional administrative positions across various companies, with a strong educational background in Credit Management and communication strategies. Wendy's skill set includes task delegation, conflict resolution, and customer escalations, along with a proven track record in achieving operational goals.