Denise Cox

Denise Cox is an accomplished executive with extensive experience in customer success and technical services across various industries. Currently serving as Chief Customer Officer at MeridianLink since July 2025, Denise previously held the same title at Olo from May 2023 to July 2025 and served as SVP, Chief Customer Officer at Omnicell from February 2020 to May 2023. Denise's career includes significant leadership roles at Cisco, where responsibilities involved overseeing the Americas CX Centers and directing Technical Services, with a focus on delivering high-value, predictive support to customers. At NetApp, as Senior Vice President of Customer Success Services, Denise led a global organization dedicated to customer success throughout product lifecycles. Other notable positions include managing operations at AT&T and MCI Worldcom. Denise holds an MS in Information Systems from Pace University and a BA in Communications from the University at Albany.