Mevotech
Erwin Jimenez is an IT professional with extensive experience in technical support and operations. Currently serving as IT Technical Lead at Mevotech since June 2016, Erwin oversees project management and provides desk-side support to users across Canada and globally. Previous roles include Senior Infrastructure Analyst at Mevotech and IT Support and Network Specialist at FedEx, where responsibilities included managing IT equipment procurement for Canada and supporting a range of devices. Earlier experience includes positions as IT Consultant at System Fitness and Help Desk Analyst at CI Investments Inc., where Erwin demonstrated strong problem-solving skills and customer service. Erwin completed courses in Computer Systems and Network Systems Technician at George Brown College and Seneca Polytechnic, and holds a high school diploma from Emery Collegiate Institute of Technology.
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Mevotech
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Mevotech is a trusted North American leader in the engineering and design of driveline, steering and suspension aftermarket auto parts. Since 1982, we have been revolutionizing the technician experience through design best practices, superior materials and rigorous quality control standards. Fueled by innovation, our brands feature engineering improvements for maximum durability and performance, as well as time and labor saving enhancements that drive bay efficiencies and increase shop revenues. Our employees are our foundation; it is their spirit and dedication that foster the Mevotech way. We are proud to be one of Canada's Best Managed Companies in 2023 Our Values: 1. Customer Centric - Demonstrate a customer centric approach towards internal and external customer interaction. Seek ways to improve and enhance customer service levels. Consistently deliver high quality work and service despite pressing deadlines. 2. Passion - Be passionate, energetic and committed. Push yourself to stretch beyond our commitments to exceed expectations. Pursue excellence in everything we do and empower others to do the same. 3. Collaboration - Treat all individuals fairly and with respect; Work collaboratively with others to achieve higher results. Openly and willingly share information with others. 4. Innovation - Constantly strive to redefine the standard of excellence. Be open to ideas and share ideas that challenge the conventional views and drive innovation. 5. Communication - Communicate in an open, candid and consistent manner. Listen and expresses ideas and opinions openly. Keeps individuals informed about issues that may affect them. Use diplomacy and tact in communicating with others. 6. Diversity and Inclusion - Celebrate infinite differences. Make conscious and deliberate steps towards setting goals and strategies which identify and target the internal gaps. Engage in different points of view. To learn more about Mevotech, watch our overview video at mevotech.com.