Michaels
Yale Silverman, MPA is a subject matter expert in field operations with an emphasis on process creation, procedural refinement, and retail project management. With experience in various companies such as Michaels Stores, Office Depot, Harbor Freight Tools, Dollar General, and Southern Ohio Copperheads, Yale has held titles ranging from Store Manager to Senior Director Store Operations. Their expertise lies in managing store systems, procedures, workforce management, and labor optimization. Yale has a Masters in Public Administration from Ohio University and a Bachelor's degree in History.
Michaels
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Michaels Stores, Inc., doing business as Michaels, is the largest American arts and crafts retail chain that currently operates more than 1,262 stores as of May 31, 2014.