Miral Experiences
Roanne Dias is an accomplished professional with extensive experience in guest services and operational management across various sectors. Currently serving as Guest Services Senior Manager at Miral Experiences and Guest Services Manager at SeaWorld Abu Dhabi since April 2022, Roanne has a proven track record in managing key performance indicators, risk assessments, and guest service audits. Prior roles include Admissions Manager at Meraas Leisure & Entertainment, Operations Professional at Emaar Entertainment LLC, Administrator/Personal Assistant at Prestige Jet, HR and Admin Executive at Dias Builders, Office Administrator at AlDoseri Business Centre, and NRI Investment Consultant at Citibank. Roanne holds a Bachelor of Business Management with a focus on Financial and Human Resource Management from SDM College of Business Management and a Postgraduate Diploma in Business Management specializing in Human Resource Management from ICFAI University.
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Miral Experiences
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Miral Experiences operates a diverse portfolio of world-class and award-winning immersive experiences and attractions, in Abu Dhabi and beyond, brining joy to visitors from around the world. Catering to all tastes and ages, evoking feelings from thrill to joy and everything in between, these one-of-a-kind, seamless experiences invigorate all senses and create memories that last a lifetime. Today, Miral Experiences operates three award-winning theme parks: Ferrari World Abu Dhabi, the world’s first Ferrari-branded theme park and Yas Waterworld, the UAE’s unique Emirati waterpark and Warner Bros. World™ Abu Dhabi, the world’s first-ever Warner Bros. branded indoor theme park. It also operations unique attractions including CLYMB, an indoor adventure hub that features the world’s biggest indoor skydiving flight chamber and the region’s tallest indoor climbing wall, and Qasr Al Watan, an enriching tour experience that invites the world to share the UAE's culture, knowledge and inspiring journey. This is in addition to Saraya Aqaba Waterpark in Jordan home to unique and exhilarating water adventures.