Mike McGrath

Mike McGrath is a seasoned professional with extensive experience in software application analysis, development, and support. Currently serving as the Lead Business Systems Analyst at Mitel Networks since October 2011, Mike has a robust background in managing product support and software development teams. Key positions held include Lead Product Support Rep and KCS Program Manager, where expertise was showcased in providing Tier 3 support for Mitel's MiVoice Business communications suite, as well as managing software development for critical applications like Mitel Communications Director and Embedded System Manager. Previous experience includes roles as Engineering Manager at SafeNet Inc., overseeing software development for cryptographic hardware, and Senior Software Developer at Mitel, designing network management applications. Educational qualifications include certificates in Project Management and Enterprise Java, along with a Technologist degree in Electronics from Algonquin College of Applied Arts and Technology.