Hamad Alshadokhi

Hamad Alshadokhi is a skilled professional with a Bachelor of Engineering in Industrial Engineering from the University of Hail, acquired in 2020. Currently serving as Service Account Management Sr. Officer at Mobily since January 2024, Hamad previously held positions such as Operations Controller at Jahez International Company and Back Office Specialist at Jawwy. Experience also includes roles as a Customer Service Representative and Intern in various companies, with a focus on customer support, operations management, and project execution. Notable competencies include handling customer inquiries, directing relevant teams for issue resolution, and utilizing CRM systems and Microsoft Office applications effectively.