Satit W.

Satit W. has extensive experience in operations management, predominantly in customer service and call center environments. Currently serving as Vice President Operations at MOCAP Limited since March 2022, Satit previously held key roles at Nissan Motor Corporation focusing on customer satisfaction management and vendor management, as well as at True Corporation and Samsung Electronics Thailand in various managerial capacities. With a background that includes managing a large team of over 1,000 agents, Satit’s expertise encompasses BPO, service center management, workflow automation, and performance reporting. A Bachelor of Business Administration in International Business Management was obtained from Assumption University of Thailand.

Location

Bangkok, Thailand

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MOCAP Limited (เอ็มโอแค็ป)

MOCAP Limited, a merger company between Mitsiam Tele-Services Co., Ltd. (only Thai local operations) under Mitsui group and Loxdata Co., Ltd under Loxley group, established in June 2008 in order to penetrate into Thai outsourcing market. Two former companies had been providing the Call Center outsourcing service since 1997 and synergy between two experts generates the revolution in the market. Also 1Q/2009, Moshimoshi Hotline inc. who is one of Japanese outsourcing contact center outsourcing company has been joined our shareholder with 24% shares. With these three shareholders we are penetrating on the any demands for the Contact Center, Market Research, BPO and Digital Marketing services in Thai local & Asian market.


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Headquarters

Bangkok, Thailand

Employees

501-1,000

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