Modern Executive Solutions
Heather Cox is the Chief Digital Health and Analytics Officer for Humana. In this role, Heather is accountable for building Humana’s digital care delivery operations and leading enterprise analytics. Integrating these critical capabilities across the organization will further accelerate Humana’s move toward differentiated experiences for its health plan members at the intersection of healthcare and lifestyle, tailored especially to the needs of seniors.
Prior to joining Humana, Heather served as Chief Technology and Digital Officer at USAA, where she led the teams responsible for designing and building personalized and digitally enabled end to end experiences for USAA members. Heather has also served as CEO of Citi FinTech at Citigroup, helping the company adapt to a future dominated by mobile technology. Before that she, headed Card Operations for Capital One, reshaping customer and digital experience for Capital One cardholders.
Heather was named by American Banker magazine as the #3 Woman to Watch nationally in banking by American Banker Magazine in October 2017. She was also named to American Banker’s Women to Watch list in 2011, 2013 and 2016. In 2015, she was named one of the 10 Most Innovative CEOs in Banking by Bank Innovation, as well as Digital Banker of the Year by American Banker.
In March 2018, Heather was appointed to the NRG Energy Board of Directors. She serves on the Nominating and Governance and the Compensation committees. In addition, Heather serves on the national board of directors for LIFT, a nonprofit organization whose mission is to permanently lift people out of poverty.
Heather graduated cum laude with a Bachelor of Arts in Economics from the University of Illinois at Urbana- Champaign. She and her husband Chris are the parents of two daughters, Lea and Victoria. Heather and Chris share a passion for boating and are avid Washington Nationals fans.
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Modern Executive Solutions
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We are a cutting-edge strategic talent consultancy focused on building modern organizations, modern leadership teams and modern leaders. We consider “who runs the place” and “how the place is run” in a single set of integrated solutions that delivers far greater value and a far better experience to our clients and candidates. With our focus on redefining the future of modern leadership, we are committed to a relentless effort to increase the diversity and inclusive culture of boardrooms and leadership teams. Every aspect of the Modern process is customized for our clients. Our simple goal is “meeting you where you are.” We will be as flexible, as creative, and as agile as necessary to meet and exceed your most demanding of needs. Modern is functionally focused and takes a cross industry lens to everything we do in order to find the emerging and diverse talent other firms do not. Our proprietary assessment looks at fit and potential while taking into consideration diversity of background / experience. A 100-day onboarding and integration service is embedded into the process with specific DEI capabilities. In order to model and drive behavior, or “walk the walk,” we made a very distinct move. We tied our internal company structure and employee reward system directly to the client and candidate experience. Modern is purpose driven and socially responsible. We are proud to share our profits with specific charities to help foster the next generation of talent and support underserved youth and children with life threatening illnesses. It is time to “get Modern.”