Mariana Ferreira

Mariana Ferreira is a skilled Customer Support Analyst currently working at Music AI and Moises since March 2021, where Mariana transitioned from a Social Media Assistant to a customer support role shortly after joining. With prior experience as an English Language Instructor at Headword Language School from February 2017 to December 2021, Mariana successfully taught over 300 students across various proficiency levels and age groups, earning a promotion to lead instructor for excellence in pedagogical leadership. Earlier, as an Administrative Apprentice in the billing department at Unidas from September 2014 to December 2015, Mariana developed foundational skills in corporate financial operations. Mariana holds a Master's level course in Sound Design from USP, a Technologist Degree in Audiovisual Production from Centro Universitário FAM, and completed a course in Cinema & TV at Centro de Audiovisual de São Bernardo do Campo.