Jonathan Schmidt

Jonathan Schmidt is an experienced technical support professional with a strong background in leadership and operational efficiency. Currently serving as the Technical Support Team Lead at Momentus Technologies since March 2018, Jonathan has successfully transitioned on-premise clients to cloud solutions, achieving over 95% SLA adherence through quality control implementations. Prior roles include Senior Technical Support Specialist and Technical Support Specialist at Momentus Technologies, as well as Salesforce Operations Specialist at TriNet, where Jonathan managed a team and oversaw sales data governance. Jonathan’s career also includes technical support positions at Centene Corporation, The CSI Companies, and Choice Solutions. Jonathan holds a Bachelor of Arts in Music Technology from the University of Central Missouri.