Jonathan Bierschank

Technical Support Team Lead at Presto

Jonathan Bierschank is a seasoned IT professional with extensive experience in technical support and systems administration within the restaurant industry. Currently serving as the Technical Support Team Lead at Presto Phoenix, Inc. since October 2020, Jonathan manages AI-powered drive-thru support for major quick-service restaurant brands. Previous roles include Information Technology Support Administrator at Pollo Campero, where Jonathan implemented change requests for operational efficiency, and Digital/Ecommerce Coordinator at Wingstop Restaurants, where oversight of DoorDash integrations was a key responsibility. Jonathan's career also features positions at Smoothie King, Dickey's Barbecue Restaurants, and NCR Corporation, focusing on database administration, IT project management, and technical support. Jonathan's expertise encompasses troubleshooting, system integration, and maintaining data security across various restaurant technologies.

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Presto

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Presto (NASDAQ: PRST) overlays next-generation digital solutions onto the physical world. Presto’s enterprise-grade Voice, Vision, and Touch™ technologies help hospitality businesses thrive while delighting guests. With over 380 million transactions processed, Presto is one of the largest labor automation technology providers in the industry. Founded by Rajat Suri while he was a student at MIT in 2008, Presto is headquartered in Silicon Valley in San Carlos, California and counts among its customers some of the top 20 restaurant chains in the United States.