Motability Operations Ltd
Jo Griffin has extensive experience in customer service management, currently serving as a Customer Service Manager at Motability Operations Ltd since May 2017. Prior roles include managing customer service operations at Basingstoke and Deane Borough Council and several leadership positions at Motability Operations from February 2006 to September 2015, where significant achievements include high customer service accolades and exceptional cultural engagement within teams. Additional experience spans volunteer work in fundraising for The Food Chain and various customer service leadership roles at GWK Travelex. Educational qualifications include a BSc Hons in Psychology from the University of East London and A Levels from Basingstoke College of Technology.
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Motability Operations Ltd
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We are Motability Operations, the organisation that delivers the Motability Scheme to over 700,000 disabled people across the UK. Our purpose is to deliver smart, sustainable solutions that advance our customers’ mobility in a fast-changing world. Since we were founded 45 years ago, we have grown to be the largest leasing company in the UK, providing over five million customers with affordable transport solutions which empower them to move around on their own terms. As well as leasing cars, wheelchair accessible vehicles, scooters and powered wheelchairs that keep our customers moving, we offer the whole worry-free package including insurance, maintenance, breakdown assistance and a mileage allowance, which is why the Motability Scheme currently has an impressive customer satisfaction rating of 9.6 out of 10. With over 30,000 jobs linked to the Motability Scheme, we are always looking for people who live and breathe our purpose and want to help us to improve the lives of our customers. We champion an inclusive, supportive and positive working environment and are proud of our extremely high levels of employee retention and satisfaction. To find out more about Motability Operations, visit www.motabilityoperations.co.uk To get in touch about opportunities at Motability Operations, visit www.motabilityoperationsrecruitment.co.uk/vacancies/vacancy-search-results.aspx