Motability Operations Ltd
Katie B. is a design researcher with experience at Motability Operations Ltd since July 2022, focusing on prioritizing and executing research activities aligned with business goals and user needs to influence product development. Previously, Katie served as a UX Manager at SGS, conducting usability testing and collaborating in an agile environment, and as a User Experience Analyst at LucidCX, where user research informed product decisions. Earlier roles include LCV Marketing Manager at MOTUS Commercials, CRM Database Analyst at Motus UK, and Pensions Administrator at JLT Group. Katie holds a Bachelor of Arts in Ancient History with Proficiency in French from the University of Exeter.
Motability Operations Ltd
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We are Motability Operations, the organisation that delivers the Motability Scheme to over 700,000 disabled people across the UK. Our purpose is to deliver smart, sustainable solutions that advance our customers’ mobility in a fast-changing world. Since we were founded 45 years ago, we have grown to be the largest leasing company in the UK, providing over five million customers with affordable transport solutions which empower them to move around on their own terms. As well as leasing cars, wheelchair accessible vehicles, scooters and powered wheelchairs that keep our customers moving, we offer the whole worry-free package including insurance, maintenance, breakdown assistance and a mileage allowance, which is why the Motability Scheme currently has an impressive customer satisfaction rating of 9.6 out of 10. With over 30,000 jobs linked to the Motability Scheme, we are always looking for people who live and breathe our purpose and want to help us to improve the lives of our customers. We champion an inclusive, supportive and positive working environment and are proud of our extremely high levels of employee retention and satisfaction. To find out more about Motability Operations, visit www.motabilityoperations.co.uk To get in touch about opportunities at Motability Operations, visit www.motabilityoperationsrecruitment.co.uk/vacancies/vacancy-search-results.aspx