Maximiliano Wong

Maximiliano Wong currently serves as the Director of Contact Center Operations at Moxie Pest Control, a position held since January 2023. Prior experience includes roles at Payward, Inc. as a Senior Workforce Analyst, and at PennyMac Loan Services, LLC as a Business Operations Manager, where responsibilities involved creating a workforce management team. At Bank of Oklahoma, Maximiliano worked as a Business Intelligence Analyst, establishing best practices and designing reports to enhance metric visibility. Earlier roles included consulting at Impellam Group, managing workforce operations at Ditech Financial LLC, and performing workforce management at MetLife Home Loans. Maximiliano holds an undergraduate degree in Industrial Engineering from Universidad Nacional Autónoma de México.