MSC
Jeremy Rampe is a Senior Analyst in Product Operations at MSC Industrial Supply Co., where an internal feedback mechanism was established, resulting in over a 10% increase in feedback and issue reporting, alongside a 28% reduction in IT ticket submissions through improved ticket routing processes. Prior experience includes Tier 2 Support in Global Escalations Operations at Verizon, focusing on data analysis and effective customer account management, and as a Production Control Coordinator at Dell Technologies, where new processes for packaging materials were developed and communication between departments and vendors was streamlined. Jeremy holds a Bachelor's degree in Computer Science with a focus on Digital Art and Design from Fullsail University.
This person is not in any offices
MSC
8 followers
MSC Industrial Supply helps manufacturers worldwide keep their operations up and running, no matter what. Every company needs to cut costs while delivering quality. But you can’t cut costs by cutting corners. The most profitable manufacturers rely ...