myKaarma
Santos Antonetti is an experienced professional in customer engagement and automotive management, currently serving as Customer Engagement Manager at myKaarma since September 2022. Previously, Santos held various roles at CDK Global from 2014 to 2022, including Customer Success Manager, where the focus was on fostering positive business relationships and supporting customers' needs. Santos's earlier experience includes serving as General Manager at Route 60 Hyundai and various roles within CDK, where responsibilities ranged from identifying dealership challenges as an Accelerator Consultant to managing implementations as a Business Solution Consultant. Notably, Santos achieved a remarkable customer satisfaction rating of 98.5% during time as Service Manager at Napleton Automotive Group. Santos holds a Bachelor of Arts degree from the Inter-American University of Puerto Rico - Metropolitan Campus.
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myKaarma
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myKaarma is a cloud-based software company with a focus on enhancing the retail experience for both consumers and dealer personnel at franchise car dealerships in the U.S. and Canada.