MyOperator
Biplab Mukherjee is a seasoned professional with extensive experience in customer service and success management. Currently serving as a Customer Success Manager at MyOperator since June 2021, Biplab previously held multiple roles at Fitso from March 2017 to June 2021, including Customer Service Manager and Customer Relations Manager, focusing on customer onboarding and retention. As the Founder and Owner of CandidU Photography from January 2016 to February 2017, Biplab provided photographic services across various sectors. Prior to that, Biplab managed customer success and photography at IndiaHomes.com and led CRM practices at Unitech Limited, enhancing customer satisfaction. Beginning a career at IBM DAKSH as an Assistant Manager in Customer Service Operations, Biplab's expertise spans team management and performance improvement. Biplab's educational background includes attendance at Raisina Bengali School from 1988 to 2000.
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MyOperator
MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with: - Cloud Call Center/ Contact Center Software - WhatsApp API - IVR and Toll-free Number - Multi-store telephony - Enterprise Mobility MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more. MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave. In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus) Come and join our remote first team as we reimagine the future of communication. Reach out anytime: Call: +91 92129 92129 Email: hello@myoperator.com Visit: MyOperator.com