Gerard Hickey

Gerard Hickey possesses extensive experience in technical support and customer service, currently serving as the Technical Support Team Lead and previously as a Partner Support Specialist at myprosperity since August 2019. Prior to this role, Gerard held positions at Teleperformance, where duties included serving as a Senior Advisor and Technical Support Advisor from March 2017 to June 2019. Gerard began a career in customer service at Telstra as a Customer Advisor/Tech Bar from March 2013 to July 2016, and prior experience includes retail sales at JB Hi-Fi and architectural drafting at archestral. An educational background includes an Advanced Diploma and Diploma of Building Design and Technology from Holmesglen, complementing a Victorian Certificate of Education from St. Joseph's College, Mildura.