Sushil Kumar Pattnaik

Sushil Kumar Pattnaik is a seasoned professional in customer experience management with extensive experience across various companies. Currently serving as the Manager of Customer Experience at Namma Yatri since May 2024, Sushil previously held the same title at Bounce Infinity from December 2021 to May 2024. Sushil's expertise includes strategic leadership and a customer-centric approach, underscored by a successful track record in enhancing customer satisfaction and driving revenue growth. Additional roles include Assistant Manager Client Services at Ecom Express Private Limited and Manager of Customer Experience at Shankar Mahadevan Academy. Early career experience encompasses positions at HGS - Hinduja Global Solutions, Repucom, and IBM Daksh, focusing on CRM management and business target achievement. Sushil holds a Bachelor of Commerce degree from Sambalpur University, completed in 2005.