Helen A. Burt

Helen A. Burt is a seasoned executive in the utility sector, currently serving as Chief Customer Officer at National Grid since December 2020. Previously, Helen held the position of Executive Vice President and Chief Customer Officer at Utilligent, where responsibilities included leading global infrastructure and customer relationship management. At Pacific Gas and Electric Company, Helen served as Senior Vice President of External Affairs and Public Policy, as well as Senior Vice President and Chief Customer Officer, demonstrating expertise in public policy and crisis management. Helen also held key roles at TXU Energy and Oncor Electric Delivery, overseeing customer operations and call center management. Helen A. Burt holds a Bachelor's Degree in Biology & Chemistry from Midwestern State University.