Navy Federal Credit Union
Monica T. is a seasoned professional in the finance and fitness industries, currently serving as a Lead Mortgage Underwriter at Navy Federal Credit Union since July 2023. Previously, Monica held multiple positions at Mr. Cooper from October 2015 to July 2022, including Risk Manager, where responsibilities encompassed managing a user acceptance testing team and ensuring alignment between business needs and IT development. Additional roles included Senior Underwriting Specialist and Senior Credit Risk Analyst, focusing on mitigating underwriting defects and providing support for government loans. Earlier experience includes a ten-year tenure at 24 Hour Fitness as a Group Fitness Instructor and coaching gymnastics at Texas Dreams Gymnastics, emphasizing safety and participant motivation.
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Navy Federal Credit Union
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Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $149 billion in assets and over 23,000 employees. As a credit union, they have members, not customers. At their campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in more than 345 branches, they serve the men and women of the Armed Forces, Department of Defense, veterans and their families.