NBN
Stef Karagiannis is an experienced DevSecOps Manager currently overseeing the ServiceNOW Field Tech Domain and Appian at nbn® Australia, responsible for the delivery and operational performance of systems within technology domains. Prior roles at nbn™ Australia include Service Operations Manager and Lead IT Change and Service Transition Management, focusing on operational accountability and service management compliance. Stef has also held positions at Hewlett-Packard, Westpac, and EDS, specializing in configuration management, IT service management, and process improvement. With a strong background in ITIL practices, Stef has successfully led teams and implemented solutions to enhance service delivery and customer satisfaction across various organizations.
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NBN
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NBN Co was established in 2009 to design, build and operate Australia’s wholesale broadband access network. Underpinned by a purpose to connect Australia and bridge the digital divide, nbn’s key objective is to ensure all Australians have access to fast broadband as soon as possible, at affordable prices, and at least cost.