Nedbank
Sarah Moketla is an experienced professional in incident and problem management, currently serving as a Problem Manager and Incident Coordinator at Nedbank since March 2019. Prior to this role, Sarah worked at Gijima from April 2014 to March 2019 as a Service Coordinator, where responsibilities included validating client and incident details, managing incident assignments, and ensuring timely resolutions within service level agreements. Sarah started their career as a Service Desk Agent at EOH from May 2013 to May 2014. Educational qualifications include a Certification in Project Management from the University of South Africa, ITIL certification from Prometric, and an ND in Information Technology from Tshwane University of Technology.
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Nedbank
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Nedbank Limited offers banking solutions. The Company is a subsidiary of Nedbank Group Limited. Its segments include Nedbank Capital, which consists of its investment banking businesses; Nedbank Corporate, which consists of the client-focused businesses of Corporate Banking, Property Finance, as well as Transactional Banking and Corporate Shared Services; Nedbank Retail, which serves the financial needs of individuals and small businesses, it offers banking and assurance products and services; Nedbank Business Banking, which offers commercial banking products and services to companies with an annual turnover of up to R700 million; Nedbank Wealth, which provides financial services through three divisions of Wealth Management, Asset Management and Insurance; the Rest of Africa Division, which is responsible for its banking operations and expansion activities in the rest of Africa, and the Centre, which consists of business operations that provide support services to Nedbank Group Ltd.