Adelle Dillon

Adelle Dillon is a Senior Technical Writer at Netomi since July 2023, bringing extensive experience from a nine-year tenure at Hootsuite, where roles included Technical Writer 2 II, User Education, and Customer Support. Adelle's contributions at Hootsuite encompassed owning UX content for various products, establishing style guides, optimizing help center architecture, and managing end-user documentation. Prior to Hootsuite, Adelle served as a Jr. Technical Writer at the Institute of Chartered Accountants of BC, where responsibilities included processing member dues, coordinating licensing applications, and improving operational processes. Adelle holds an Associate Certificate in Technical Writing from the British Columbia Institute of Technology with Distinction and a Bachelor's degree in Art History from The University of British Columbia.