Netomi
Dhaval Mehta is an accomplished professional in the field of customer success and professional services, currently serving as the VP of Customer Success at Netomi since January 2022. Prior to this role, Dhaval held various positions at Apptio from August 2016 to January 2022, including Regional Practice Director for the Americas West and US Public Sector, as well as Senior Engagement Manager and Engagement Manager. Apptio specializes in SaaS-based Technology Business Management solutions, empowering IT leaders to optimize the cost and quality of IT services. Earlier experience includes serving as AVP - Program Manager at Deutsche Bank and multiple roles at Deloitte from 2003 to 2014, where Dhaval managed application development projects for clients such as Allegheny County DHS and the Commonwealth of Pennsylvania. Dhaval holds a Bachelor of Science degree in Computer Engineering from the University of Pittsburgh, obtained in 2003.
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Netomi
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Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. Netomi works with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.