Netomi
Keshav Arora is an experienced Senior Technical Writer at Netomi since November 2020, with a robust background in technical writing and team leadership. Previously, Keshav held the position of Team Leader Technical Writer at Ameyo, and served as Head of Technical Writing at Lepide Software Pvt. Ltd. Keshav's career includes roles at SupportMart Technical Services, Ipraxa, Bitstream India Pvt Ltd, iYogi Technical Services, Mahesh Computers and Photosta, and K. M. B.Ed. College of Education, showcasing a diverse skill set in technical content creation, team management, and client support. Keshav holds a Bachelor's degree in Computer Applications from Indira Gandhi National Open University and a diploma in Web Applications from NIIT Bhiwani.
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Netomi
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Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. Netomi works with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.