Melissa R.

Melissa R. is a seasoned IT professional with extensive experience in software application support and systems administration. Currently serving as a Senior Software Application Support Specialist at New Jersey Resources since June 2015, Melissa manages various Microsoft and SharePoint services, including software renewals, architecture, governance, and intranet development. Previous roles include Systems Administrator/IT Procurement at ESP, LLC, and IT Specialist at Oil Price Information Service (OPIS). Melissa's educational background includes certifications in ServiceNow, ITIL, and a focus on Microsoft 365 fundamentals and management. Ongoing professional development includes courses in managing Microsoft Teams and SharePoint.