New Level Work
Cassie Y. is an experienced Customer Success Manager with a strong background in client relations and account management. Currently employed at New Level Work since March 2023, Cassie previously held the position of Senior Customer Success Manager at HubSpot, where responsibilities included consulting clients on inbound marketing and managing a portfolio of 120 corporate accounts. Prior roles include managerial positions at Parcel Pending by Quadient, where Cassie enhanced client satisfaction through effective onboarding, and Lewis Management Co., focusing on sales training and performance management. Educational qualifications include a Bachelor of Business Administration in Marketing from the University of La Verne and an Associate's degree in Merchandise Marketing from FIDM.
New Level Work
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A coaching and training platform designed to guide leaders to new levels of performance. Formerly BetterManager, we bring 20+ years of expertise to redefine success. New Level Work changes mindset and equips managers with needed competencies and skills so everyone can feel valued and create value in the ever-changing world of work. 100% virtual, technology-enabled and proven effective for accelerating leadership development to deliver tangible results and ROI.