Jyothi Arvind

Jyothi Arvind is an accomplished professional with extensive experience in Salesforce and application architecture, currently serving as a Senior Manager and Applications Architect at Newfold Digital since June 2018. Key achievements include leading the transformation project of IT Contact Center Technologies and streamlining Pega Sales Automation across multiple brands. Prior to this role, Jyothi worked at Monster from June 1998 to April 2018, where responsibilities ranged from Software Engineering Manager to Principal CRM Developer, executing Salesforce projects and implementing best practices for Siebel CRM solutions. Educational qualifications include a Master's degree in Computer Science from Boston University and a Bachelor of Science in Information Systems from the University of Massachusetts Lowell.