Nextech Systems
Randy Harries is an experienced leader in customer support and operations within the healthcare and technology sectors. Currently serving as the Vice President of Support at Nextech Systems since January 2024, Randy also holds the position of Executive Advisor at Myia Health, providing strategic guidance based on extensive industry knowledge. Previously, Randy held the role of Senior Vice President of Support & Operations at Myia Health, where responsibilities included optimizing customer experience and operational efficiency. Prior to that, Randy was the Director of Consumer Support at Rally Health and Head of Support Operations at Fandeavor.com, with a proven track record of designing and implementing successful support strategies. Early career experiences include significant roles at Zappos Family of Companies, contributing to both customer service operations and product management. Randy holds a degree from Colorado State University.
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Nextech Systems
Nextech is the complete healthcare technology solution for specialty providers. Since 1997, Nextech has been focused on delivering intelligent, intuitive, integrated solutions that empower specialty physicians to maximize efficiency, optimize charting accuracy and increase overall practice profitability. Nextech services more than 7,000 physiciansand over 50,000 office staff members in the clinical specialties of Ophthalmology, Dermatology and Plastic Surgery. Nextech understands each physician has specific needs that must be fulfilled by their EMR vendor in order to meet and exceed the demands of their patients and the general healthcare industry. That is why Nextech continues to evolve it’s product with the thoughtful and strategic input of specialty physicians. Nextech’s fully integrated electronic medical record and practice management software is fully integrated to boost workflow efficiencies, manage practice revenue trends, enhance patient engagement and increase productivity through its innovative mobile platform.Once making the decision to grow their practice with the complete and reliable healthcare IT backing of Nextech, providers can feel confident they are gaining a trusted adviser in the healthcare industry. From the initial conversation to implementation to support and training, Nextech offers providers the opportunity to fine-tune their EMR experience through federally compliant software built to seamlessly and methodically integrate with their practice workflow.