Tai B.

Tai B. has extensive experience in customer support and technical roles within the healthcare and technology sectors. Currently serving as a Specialist at QSIDental and a Client Support Specialist I at NextGen Healthcare, Tai B. excels in responding to customer inquiries, authoring knowledge articles, and creating custom electronic forms using HTML, CSS, and JavaScript. Previous roles include Senior Healthcare Analyst at UnitedHealth Group, where responsibilities included assisting customers with pharmaceutical orders, and Technical Support Specialist at Scantron Corporation, focusing on troubleshooting and support. Tai B. began a career in technology as a Desktop Support Specialist at ALEKS Corporation and has continued to build technical and customer service skills since starting as Front Desk Staff at Alicia Dental. Educational credentials include a Bachelor of Science in Information Technology from the University of Phoenix, along with studies at Irvine Valley College and Saddleback College.