NFU Mutual
Neil Garton currently serves as the Head of Sales & Agency Distribution Operations at NFU Mutual, where responsibilities include overseeing teams that maintain compliance in sales processes, training and competence, and managing customer outcomes alongside the Dynamics 365 CRM proposition. Garton previously held multiple roles at NatWest Group, culminating in the position of Head of D365/CRM, where oversight of the Microsoft D365 CRM system was critical for enhancing customer service delivery. Garton’s extensive experience spans various leadership roles in portfolio management and commercial banking, focusing on sectors such as healthcare and real estate finance across the South West of England, supported by a foundation in credit analysis and relationship management.
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NFU Mutual
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At NFU Mutual, we do things differently. We take the time to understand the needs of our customers, offering personal face-to-face service through more than 295 Agency offices nationwide. And, because we’re a mutual, the people that matter to us most are our customers. When we started in 1910, our aim was to encourage farmers around Stratford-upon-Avon into the newly established farming union through cost price insurance. Before long, the business expanded beyond it's Midlands home, establishing branches across the United Kingdom. As farming diversified, so did we. Growing beyond agricultural insurance we used our life assurance, investments and pensions expertise to provide individuals and businesses with our renowned customer service. Today, our people continue to build relationships with their local communities, taking the time to understand their individual needs so that we can offer the insurance cover appropriate to them.