Sharoon Masih

Sharoon Masih is an experienced professional in workforce management and analytics, currently serving as a Real Time Analyst at NJM Insurance Group since February 2017. In this role, Sharoon supports intraday and short-term scheduling, utilizing data analysis to make informed decisions regarding meeting schedules and other requests. Prior to this position, Sharoon spent a decade at Nutrisystem, Inc. as a Workforce Management Analyst, where responsibilities included monitoring employee schedule adherence, analyzing business trends, and overseeing staffing and service levels. Additionally, Sharoon worked as a Trainer/Supervisor at S&D Marketing Advertising, where the focus was on telemarketing sales and employee training. Educationally, Sharoon holds a Bachelor of Applied Science from Temple University and an Associate of Arts in Elementary Education from the Community College of Philadelphia.