Kiara Edwards

Kiara Edwards is an experienced professional in workforce management and real-time analysis, currently serving as a Real Time Analyst at Vivid Seats since January 2021. In this role, Kiara monitors and manages intraday activities, ensuring adherence to service level goals while addressing escalated technical issues. Kiara's previous positions include Command Center Planner and Workforce Management Analyst at Vivid Seats, as well as a Real Time Analyst at Airbnb. With a solid background at Grubhub and various customer service roles, Kiara has developed expertise in staffing, scheduling, and performance analysis, demonstrating strong leadership and communication skills throughout a diverse career. Kiara holds a high school diploma from Southern Illinois University Edwardsville.